PRIVACY POLICY
Who We Are
TurboSneaker was founded in 2018 with a clear mission: to offer our customers the highest quality sneakers, outstanding customer service, and competitive prices. To achieve this, we’ve established transshipment warehouses in Vietnam and Indonesia, and employed professional quality inspection managers to oversee every step of the process — from sourcing to final delivery.
We’re proud of the reputation we’ve built in the sneaker community. If you’ve heard of us, you probably already know our commitment to quality and trust. We always welcome your feedback and are thrilled when you love our sneakers.
If you have any questions or need assistance, feel free to contact us.
Website: www.turbosneaker.com
Privacy Policy
Comments
When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent to help with spam detection.
An anonymized string generated from your email address (called a hash) may be shared with the Gravatar service to determine if you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if any) will be visible publicly in the context of your comment.
Media
If you upload images to our website, we recommend removing any embedded location data (EXIF GPS). Visitors can download and extract location information from images displayed on the site.
Cookies
When you leave a comment, you may opt-in to save your name, email, and website in cookies for your convenience. These cookies will last for one year.
If you visit our login page, a temporary cookie will be created to check if your browser accepts cookies. It contains no personal data and is discarded when you close the browser.
When you log in, several cookies will be set to save your login status and display preferences. Login cookies last two days, and screen preference cookies last one year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove these cookies.
If you edit or publish content, a cookie indicating the article ID will be stored in your browser. This cookie does not include personal data and expires after one day.
Embedded Content from Third-Party Sites
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves just as if the visitor has visited those external sites. These sites may collect your data, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email for security purposes.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely to allow automatic approval of follow-ups.
For registered users (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also access and modify this information.
Your Rights Over Your Data
If you have an account or have left comments, you may request an exported file of the personal data we hold about you, including data you’ve provided. You may also request the deletion of your personal data, excluding any data we are required to keep for legal, administrative, or security purposes.
Where Your Data Is Sent
Visitor comments may be processed through an automated spam detection service.
GDPR Compliance (For EU Residents)
If you are a resident of the European Economic Area (EEA), your rights under the General Data Protection Regulation (GDPR) include:
Right to Access – You may request access to the personal data we hold about you.
Right to Rectification – You may request that we correct or update any inaccurate or incomplete personal data.
Right to Erasure – You may request that we delete your personal data, subject to legal and operational obligations.
Right to Restrict Processing – You may request that we temporarily or permanently stop processing all or some of your personal data.
Right to Object – You may object to our processing of your data when such processing is based on our legitimate interest.
Right to Data Portability – You may request a copy of your personal data in a commonly used format to transfer to another service provider.
If you wish to exercise any of these rights, please contact us at support@turbosneaker.com. We may require you to verify your identity before responding to your request.
CCPA Compliance (For California Residents)
Under the California Consumer Privacy Act (CCPA), if you are a California resident, you have the following rights:
Right to Know – You may request disclosure of the categories and specific pieces of personal information we have collected about you, the purposes for which we use it, and with whom we share it.
Right to Delete – You may request the deletion of personal information we’ve collected, subject to exceptions.
Right to Opt-Out – You may opt out of the sale of your personal information, if applicable. (Note: TurboSneaker does not sell your personal data.)
Right to Non-Discrimination – You will not be discriminated against for exercising any of your CCPA rights.
To make a CCPA request, please contact us at support@turbosneaker.com and include “CCPA Request” in the subject line. We will verify your identity before fulfilling the request.
Contact Information
If you have questions about our privacy policy, your data rights, or wish to make a data request under GDPR or CCPA, please reach out to us:
Email: support@turbosneaker.com
Website: www.turbosneaker.com
We are committed to protecting your privacy and ensuring transparency in how your information is handled.